Human Resources Generalist

It’s an exciting time to be at the Great Lakes Water Authority (GLWA)! GLWA employs hundreds of technical and administrative staff, all working to ensure effective wastewater treatment and to provide our award-winning drinking water to more than 80 wholesale customers in Michigan.

• When you work at Great Lakes Water Authority, you help make a difference in the environment and in your local community. 

Position Overview

We are looking for an Human Resources Generalist that provides Human Resources support to all employee levels of organization; facilitates labor relations, makes recommendations on disciplinary actions; instructs on best Human Resources practices; collaborates on organizational projects, develops and monitors policies and staff compliance. Work is performed in a team environment under the direction of a Team Leader or team members performing in a lead role. 

Responsibilities (not all inclusive)

• Track progress of Human Resource activities including but not limited to grievances, employee attendance, FMLA, seniority, and related personnel information. 
• Coordinate and manage the recruitment and selection process, through needs analysis, projections, recommendations and close communication with management.
• Ensure compliance with organization policy, federal and state workplace laws, regulations, guidelines, work rules and collective bargaining agreements.
• Instruct and train staff on including but not limited to policies, procedures and best practices for provision of HR services.
• Prepare comprehensive reports; provide input and correspondence for the organization's performance evaluation programs. 
• Follow security and safety policies and procedures in carrying out work duties.

Related Job Functions:

• Research, assemble, and disseminate HR related materials and documentation as required. Contact appropriate parties to elicit information for projects, investigations, discrepancies or operational support.
• Support any and all GLWA operations.
• Develop and recommend changes in general administrative policies.
• Address complaints and inquiries of an administrative nature.
• Enforce established disciplinary procedures.
• Direct specific project activities or work as a team member.
• Perform related work duties as assigned.

Supervision Exercised:

• The Human Resources Generalist may be required to perform team coordination activities within the functional unit.

Qualifications

Required Education & Experience:

• Bachelor’s degree in human resources management, organizational development, labor relations, psychology or a related discipline of study
• A minimum of three (3) years of recent human resources experience with increasing levels of responsibility and authority in a combination of the following areas: recruitment and selection, labor relations, HR consulting, examinations and test development, classification compensation, succession planning, coaching, job design, HR records, training with some experience as a team or project leader

Knowledge Of:

• Principles, practices, methods, and techniques of administration relating to human resources
• Employee and management advising
• Information systems usage
• Report and spreadsheet creation
• Confidentiality Policies and Procedures
• Labor Relations, to include the grievance and corrective action processes
• Payroll / Time Collection Systems and Recruiting Software
• Statutory and regulatory requirements affecting HR programs
• Labor Utilization Techniques and Job Design
• Human resources, safety and training Best Practices

Skill To:

• Build relationships within and outside of GLWA
• Conduct comprehensive unbiased investigation and formulate reasonable and effective conclusions
• Improve manager and employee performance by identifying current and potential issues as well as evaluating and implementing solutions including training
• Act as a proactive trusted advisor and leader
• Operate specialized hardware devices or software programs relating to HR and GLWA performance management systems
• Communicate effectively with different audience types
• Create reports and track progression
• Speak in public settings
• Instruct on policy enforcement and best practices
• Manage negotiations in stressful, complex environments
• Lead continuous improvement HR projects
• Use advanced technology

Ability To:

• Effectively utilize appropriate safety equipment and procedures
• Work effectively in a team-based, flexible workforce with minimal supervision
• Protect the organization’s values by keeping information confidential
• Resolve conflict, apply policies, and distribute information
• Negotiate with employees, unions, and management
• Communicate effectively, both verbally and in writing
• Understand and follow verbal and written instructions 
• Establish and maintain effective working relationships with others
• Communicate frequently with team members and other units across the Organization about process, equipment or potential problems
• Develop proficiency in unit specific operations and software
• Maintain regular and reliable attendance
• Manage a multidisciplinary staff including employee relation issues
• Direct team activities or to work as a team member 

Other Requirements:

• Valid Michigan Driver’s License
• Ability to work irregular hours, to commute to GLWA facilities and work sites, and respond to after hour emergencies and on-call responses

Additional Information

• We are all strategic partners on the path to becoming a Utility of the Future, and GLWA prioritizes the selection of highly talented, well-qualified individuals to help us get there.
   
• We are dedicated to expertly delivering the nation’s best water and wastewater services to southeast Michigan. We offer competitive pay and the starting wage or salary, if hired, is variable. Factors such as your proven hard and soft skills, your level of education, history in the sector or industry, and meaningful work experience will all be evaluated.
   
• We also offer an opportunity for advancement, on the job training, ongoing professional development, tuition assistance and a career in a sector that safeguards public health, supports and strengthen communities, and protects the environment. 

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.