Customer Service Assistant

~ Preserve is a pioneering company with a vibrant entrepreneurial spirit. ~

Preserve is the leading producer of stylish 100% recycled household products. Preserve turns yogurt cups into toothbrushes and take-out containers into cutting boards.

Through innovations in recycling, environmentally responsible materials, and sustainable design, Preserve has been finding more resourceful ways to make everyday products for the kitchen, table, and bathroom since 1996.

Preserve is a Certified B Corp -- a new type of corporation which uses the power of business to solve social and environmental problems.  

Position Overview

We seek a self-motivated and responsible individual to assist in a variety of tasks essential to the operation and success of our company. We are looking for a hard worker with a great attitude who values attention to detail. A sense of humor is a definite plus.

This is a full time position but the schedule can be adapted based on individual situations to a more flexible schedule or even part-time, if needed.  

The people we want to work with are: 

• Team players with a positive, eager to get-it-done attitude
• Interested in working for a small company with an entrepreneurial spirit
• Self-motivated with an ability to work well under pressure
• Committed to socially and environmentally responsible business practices 

Responsibilities  

This hands-on position requires that the individual perform the following duties: 

• Review orders and pack boxes for online store fulfillment
• Mail product samples and information to customers, partners and press
• Perform inventory counts and maintain the stockroom
• Answer and transfer calls and respond to basic consumer inquiries
• Support customer service, finance, sales and marketing departments with a variety of other projects 

Qualifications  

Job Requirements: 

• Basic computer proficiency (Outlook email, internet, MS Word and Excel)
• Item packaging experience and knowledge of how to package items to avoid shipping damages
• Knowledge of sending international shipments is a plus
• Customer service communication skills
• Candidate must be a team player who is flexible, thorough and able to work independently. 
• Must be extremely well organized and show initiative in starting and following through on projects.
• Candidate must be physically capable to perform job functions including the ability to reach, bend, and lift 30 pounds. 

Compensation: $12.66/hour.

In addition, the Preserve team pledges to offer plenty of high impact opportunities for you to contribute to and learn about the workings of our fast growing, mission driven company. 

To Apply 

Please use the email address below, with the subject line "Customer Service Assistant." Attach your resume to the email (only submit PDF or MS Word attachments). Be sure to to include a cover letter or message in the body of the email that: 

• Describes why you are the right person for the position
• Provides examples that demonstrate your qualifications
• Informs us of your availability 

Note: Incomplete submissions will not be reviewed. No phone calls please.