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Description
Yingli Green Energy (NYSE: YGE) is a leading solar energy company and one of the world's first fully vertically integrated photovoltaic manufacturers.
We develop, manufacture, and sell high-quality modules under the brand Yingli Solar to a wide range of markets, including Germany, Spain, Italy, Greece, France, South Korea, China, and the United States.
Position Overview:
Reporting to the Director of Operations, the Applications Engineer will be responsible for supporting the commercial team as needed in order to address customer support requirements primarily throughout the inquiry-to-order process. As the primary liaison between the operations and commercial teams, the Applications Engineer will acquire and maintain a large breadth of technical knowledge while demonstrating business acumen and leadership skills in a customer-facing environment.
Responsibilities:
- Contribute to VOC and benchmarking studies to identify opportunities to create competitive advantages
- Interface with current/potential commercial partners and customers, including industry trade shows and events
- Provide technical service support to customers as needed with respect to project/system design inquiries
- Coordinate RFP support efforts on behalf of the engineering team
- Support product development efforts through commercial and technical due diligence exercises
- Deliver training to customers on various aspects of product quality and performance
- Support the Fleet Manager to interface with customers on product claims as needed
- Communicate information to customers as needed, including, but not limited to engineering changes, technical bulletins, and letters of compliance
- Utilize lean six sigma methodology to improve sales metrics and customer satisfaction
- Support management team in ad hoc tasks and initiatives
Qualifications:
- Must be eligible to work in the United States
- Minimum of 2 years in the PV industry, preferably with module or system engineering/installation,
- Bachelors Degree in Engineering; preference towards focus on applied photovoltaics
- Must be able and willing to travel up to 30%, including international travel to China as needed
- Superior written and verbal communication skills, and a strong proficiency of Microsoft Office tools
- Ability to work with product/part drawings in Autocad, Solidworks and/or other design software is preferred
- Previous experience with modeling and statistical software, PVSYST, SAM, PVDesignPro is preferred
- Working knowledge of industry standards/codes is preferred
- Mandarin speaking ability is preferred
Skills, abilities & personal traits:
- Strong quantitative and analytical skills
- A self-starter with a high degree of energy, initiative, and drive to "make things happen"
- Ability to work with ambiguity, and operate with multiple projects (i.e. multitask)
- Excellent presentation and document creation skills
- Team player, detail oriented, creative thinker
- Ability to work independently while functioning as part of a multinational team, on a 24-hour clock
- Professional presence necessary to establish credibility with internal and external stakeholders
- Ability to work in a collaborative environment and work proactively with other functions
- Personal integrity and solid character