Community Programs Manager

Founded in early 2008, Next Step Living is a Massachusetts-based company that is dedicated to serving our local communities. We are dedicated to making it easy for customers to do all of the following:

1. Save money on their monthly energy bills
2. Make their homes more comfortable by insulating and sealing air leaks
3. Conserve energy and help the environment

Our company is dedicated both to our customers and our employees, and we will ensure a safe and pleasant working environment for all employees as well as provide training and opportunities for our employees to increase responsibilities and compensation.

Position Overview:

Manage and execute all aspects of Next Step Living community outreach programs designed to generate interest in Next Step Living's services within a portfolio of 6-10 municipalities.

Reports To: Director of Community Programs
FLSA Status: Exempt
Department: Community Programs
Location: Boston, MA with frequent regional travel

Responsibilities: 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Coordinate with municipal officials and community groups to implement multi-year community outreach campaigns
• Meet quarterly goals in each municipality for generating scheduled energy assessments
• Customize Next Step Living community outreach program to meet the specific needs of portfolio municipalities including identifying community specific resources to complement Next Step Living offerings
• Assist in the design paper online outreach materials and social networking strategy for each program
• Create and maintain relationships with institutions within municipalities such as faith-based groups, educational organizations, and local business for the purpose of generating interest for Next Step Living's services among their members or constituents
• Plan and attend events in communities to promote active programs
• Spend 3-4 days per week on the ground in portfolio communities building and promoting the program
• May be responsible for the recruiting, interviewing, hiring, training, and scheduling of volunteer or paid workers for the purpose of conducting door to door or other outreach initiatives
• Prepare reports and track results to assess success of outreach program; adjust as necessary to improve outcome
• Assist the Director of Community programs in refining Next Step Living's community outreach offering and building interest in communities not yet partnered with Next Step Living.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor's degree (B. A.) from 4-year college or university; or 1 to 2 years related experience and/or training; or equivalent combination of education and experience
• 2 years experience managing community organizing campaigns such as voter registration/mobilization or cause awareness

Language Ability:

• Write reports, business correspondence, and procedure manuals
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Proficiency in Spanish, Portuguese, Cantonese, or Vietnamese a plus

Math Ability:

• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Reasoning Ability:

• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Computer Skills:

• To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software
• Experience with Salesforce customer relationship management software desirable

Work Environment:

• While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather); outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Travel to portfolio municipalities 3-4 days per week to execute programs

Physical Demands:

• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision and Peripheral vision.
• While performing the duties of this Job, the employee is regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle, or feel and reach with hands and arms; and occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

To Apply:

Please apply here.