Office Manager

High profile Oakland non-profit seeks a skilled professional to join our team. Help us make a difference for farmers and farm workers around the world.

Fair Trade is an exciting alternative to 'business as usual' that guarantees fair prices and better working conditions for Third World producers of food products including coffee, tea, cocoa and fresh fruit.

TransFair USA is a non-profit organization that provides the only certification for Fair Trade products in the US. We work with over 550,000 farming families around the world and now certify over 300 companies in the US.

We invite enthusiastic, qualified individuals to join us to change the world one cup at a time.

Overview of Position:
The Office Manager (OM) is responsible for the efficient and organized operations of TransFair's front office and administrative and technological support functions.
The OM supervises a small staff including Office Clerk/Receptionists and volunteers, and reports to the Operations Director.

As a member of the Operations Department, the OM collaborates with a creative and dynamic team. TransFair's staff of thirty depend on a efficient and skilled front office.

A highly-organized manager is needed. One who thrives in a fast-paced environment and can manage multiple projects. Problem solving skills, especially with workstation technology issues, are a plus as is an attitude that enjoys fostering a positive office community.

Specific duties include:

• Supervise orderly appearance of front office, break room, conference room and shared spaces.
• Schedule and ensure opening the office by 8:30 AM, M-F.
• Directly supervise the Receptionist/Office Clerk(s) to provide full coverage of front office duties.
• Provide backup coverage of front office activities: guest and telephone reception, photocopies, faxes,mailings and meeting support.
• Control inventory of office and break room supplies, and manage accounts with supplies vendors.
• Maintain the general organizational calendars, maps and notice boards.
• Maintain photo copy & postage tracking system for department and staff use. Report monthly.
• Sort daily mail deliveries, and ensure daily processing outgoing mail.
• Maintain office equipment; copier, fax & postage machines, printers.
• Ensure that necessary program materials are stocked and available for shipping.
• Provide assistance with meeting and special events logistics.
• Respond to general inquires and request for information.
• Manage general email communications.
• Provide technical training, trouble-shooting and assistance to staff members on computer and telephone issues.
• Provide back up to the Network Administrator with server and IT vendor services.
• Collaborate with department team to organize birthday, holiday and farewell parties.
• Coordinate mass mailings as needed by program departments.
• Work creatively with the Operations Director to develop solutions and alternatives to the organization's operational issues as they are anticipated or arise.

Qualifications:
Proven experience in office operations
Familiarity with office equipment (copiers, fax and postage meter) and strong ability to trouble-shoot mechanical equipment
Strong experience with computers, MS office software and an some understanding of networks
Experience with supervising employees and volunteers
Ability to multi-task and maintain a positive attitude and sense of humor
Strong interpersonal and phone skills
Ability to work in a flexible and fast-paced environment
Excellent organization, prioritization, time-management and delegation skills
Commitment to environmental and social justice and change
Work independently with attention to detail
Spanish and other foreign language skill helpful

To Apply:
Please submit a resume and cover letter A.S.A.P. to:
TransFair USA,
1611 Telegraph Ave. Suite 900,
Oakland, CA 94612.

TransFair USA is an equal opportunity employer and values diversity in the workplace. We strongly encourage people of color to apply.