Greenlots
Published: February 3, 2014
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Description
We are a company focused on building next-generation software for managing the charging of electric vehicles. Our solutions include management of EV charging stations, payments and billing, as well as smart grid and energy efficiency management of electric vehicles. Our relationships with automotive OEMs and experience across Europe, Asia and North America gives us a unique opportunity to shape the landscape of energy efficient transportation.
Responsibilities
- Take ownership of technical issues, work with developers to resolve more advanced issues when necessary
- Take technical ownership of escalated customer complaints, work with development teams and partners/vendors to lead to resolution
- Document troubleshooting and problem resolution steps
- Provide training to customers as required
- Participate in developing and managing project plans with product management and development team members
- Participate in other technical activities (under supervision) such as software configuration, development, testing, infrastructure and IT tasks based on company's needs
Qualifications
Key Criteria:
- Client-facing experience
- Excellent written and verbal skills
- Firm grasp of how web software, mobile applications, networking, and wireless products work
- Can-do attitude and thrives in a fast-paced startup environment
- Strong interest in electric vehicles or energy efficiency markets
Key Technical Skills:
- Experience on Unix, Windows and Mac environment
- Experience with enterprise software development, programming/scripting languages, databases and SQL
- Knowledge of networking concepts
To Apply:
Please click below: "Apply Now Online!" to drop us your resume and a few lines on your interest in electric vehicles.
When you apply for this position, please say you saw this job on Green Dream Jobs!!
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