Program Developer

At Recycling Services, Inc. we want talented, passionate, and committed people who share the essential core values that define our organization: integrity, honesty, quality, customer focus, commitment, passion and product excellence.

We thrive in a flexible and dynamic work environment founded on openness and communication. We embrace diversity, nurture innovative ideas, and encourage every employee to be an active architect to build a better organization. When you join our team, you can expect career growth and earnings potential. We offer a competitive base salary, retirement plan, comprehensive benefits, and an outstanding culture that supports your development and recognizes your achievements.

Position Overview:

The Program Developer role at Recycling Services Inc is focused on customer service, Program Development, Program Maintenance, Marketing support and the administration of departmental related tasks.  

Responsibilities:

The specific elements of this job are:

• Respond to customer inquiries and issues, including missed pick-ups, special pick-up requests and special reports such as activity (tonnage) or environmental reports.
• Schedule and follow-up on equipment repairs at accounts.
• Other customer service duties as required.
• Receive and place orders for recycling equipment and supplies.
• Schedule, coordinate and manage shipments of orders.
• Track and maintain recycling program inventory.
• Submit related paperwork to accounting for billing.
• Conduct building walk-throughs / reviews and prepare related reports.
• Work with property managers and cleaning contractors to develop implementation timelines
• Provide training and education for program users and collection staff.
• Work with property managers on program promotion including flyers, presentation and events.
• Other support to Sales Reps and Account Managers as required.
• Implement & Coordinate marketing program.
• Coordinate Environmental Report, including design, messaging, content and distribution.  Update and maintain distribution list as required.
• Oversee development, design and print of collateral, promotional and business development materials for all business lines
• Work with management team in strategic marketing initiatives.
• Website management - keep website current.  Track page views and inquiries. 
• Plan and attend meet and greets as required.
• Complete special projects including re-designing the desk-side container, developing a video, completing presentation books, welcome kit, banners and napkin re-design.
• Manage special marketing initiatives and events, including Earth Day, Clean Out Your Files Day and America Recycles Day.  Coordinate participation in CREN events.
• Assist in developing and sending proposals.
• Develop other reports as required
• Other support to Sales Reps and Account Managers as required.
• Coordinate and conduct school tours.
• Preparation of proposals for new business.

Qualifications:

Job Based Competency requirements:

• Well-developed verbal, written and listening skills.
• Excellent phone demeanor.
• Detail-orientation and ability to follow projects through to completion.
• Ablity to juggle multiple tasks and responsibilities and prioritize them appropriately.
• Team-oriention: able to anticipate and address needs of sales team and customers and address them in an appropriate and timely manner.
• Decision-making ability: able to make decisions independently and to know when to seek outside assistance.
• Positive attitude, energy, enthusiasm, strong work ethic, sense of humor, common sense, teamwork, flexibility, initiative, maturity, proactive, solution-oriented, collaborative, flexible and creative.

Desired Education/Experience:

• 1 to 3 years of business experience
• BA degree preferred.

Compensation: Starting Salary $35-$40,000 annually