Operations Manager & Data Analyst

~ Green Seal® is the leading U.S. ecolabel, symbolizing transparency, integrity, and proven environmental leadership. We develop life-cycle-based standards and certify products and services that meet strict criteria for human health, reduced environmental impacts, and effective performance. ~

Operating as a nonprofit since its founding in 1989, Green Seal has certified thousands of products and services in over 450 categories, and is specified by countless schools, government agencies, businesses and institutions.

Position Overview

Green Seal® is seeking a driven, creative and analytical Operations Manager & Data Analyst who will report to the VP of Finance, Operations and Strategy. Primary responsibilities will include supporting business systems optimization, operations management, and financial analysis.  

In addition, responsibilities involve performing proactive data analysis, identifying trends, and implementing systems and processes that enable a deeper understanding of business performance and foster data-driven-decision-making across the organization. This position will also partner internally across all business functions. This is a unique opportunity to be at the center of a dynamic, mission driven organization that has been a leader in sustainability for 30 years.  

• Reports To: Vice President of Finance, Operations & Strategy
• Full-Time Salaried and Exempt Position
• Location: Washington, DC or Remote (US Based)
  • Travel Required: None/minimal
  • Applicants must be currently authorized to work in the United States on a full-time basis.

About You:

We seek a talented, motivated, and passionate professional who is eager to join an outstanding team of individuals that are committed to Green Seal’s mission as well as delivering excellent service to Green Seal’s customers. You are:

• An agile, disciplined, and critical thinker
• An independent worker who can deliver outstanding results with limited oversight and direction 
• Persistent and talented at pursuing and seeking opportunities
• A life-long learner that uses best practices and innovation to connect and align with others
• Someone who can provide strategic execution and implementation for new initiatives, turning ideas into reality

What You’ll Do:            

Business Systems Optimization

• Configure and optimize the front-end of the organization’s business management platform to support new and evolving business processes and growing business needs. (Note: Green Seal uses Zoho One, which is an integrated set of business applications including CRM, Financials, Project Management, Customer Service, Email Marketing, People Management, Analytics and more).
• Provide administrative support to Green Seal’s Zoho One platform to ensure optimal ongoing utilization of the platform.       

Business Intelligence & Data Analytics

• Help to define key metrics to measure management performance and business growth.
• Collaborate with various business teams to gather reporting/analysis requirements and to drive a data-driven culture.
• Create complex and high-value analytical insights and reports that can inform and influence strategic business decisions. 

Certification Team & Enterprise-Wide Operations Management

• Oversee the certification team operations, which includes:
  • Establishing and tracking KPIs for certification project reviews around timeliness and quality.
  • Tracking and managing resource utilization and project assignments for both staff reviewers and 3rd party consultant reviewers.
  • Identifying areas to improve the certification review workflow, and then implementing those changes per this role’s responsibilities related to business systems optimization.
  • Working with the Director of Customer Success to ensure all customer communications related to certification are delivered and tracked per established best practice guidelines.
• Conduct in-depth business process analysis for all departments and functions in support of continuous organizational improvement at all levels.
• Assist in vendor management for the organization including contracts, agreements and leases.
• Assist in other business operations including space/facility planning and general office administration.   

Business Strategy, Financial Analysis & Accounting

In support of the VP of Finance, Operations & Strategy:

• Proactively assess and communicate opportunities and risks to senior management.
• Assist with day-to-day accounting and financial transactions.
• Assist in developing accurate, clear and timely monthly, quarterly, and year-end financial reports.
• Assist in developing updates on finance and operations for Green Seal’s Board of Directors. 

Qualifications

Requirements:

•  Bachelor’s Degree required; graduate degree preferred. A business management major with an additional minor/degree/training in information systems and/or data analytics preferred.
• Additional training and/or coursework in program/project/process management, strategic management, business intelligence, data/business analytics, advanced (predictive/prescriptive) analytics, financial analysis, accounting. 
• 3-7+ years’ work experience in roles related to operations management, data analytics, business intelligence, business process optimization and/or business application management.
• Supervision experience required.
• Technical skills:
  • SQL: Must have intermediate or better SQL knowledge.  Database management is not required but must be able to set up complex queries to enable reporting and analysis.
  • Business Intelligence: Must have some experience with a Business Intelligence or data visualization platform (e.g. Zoho Analytics, Tableau, Power BI).
  • CRM: Some experience administering and configuring a CRM is strongly preferred (Salesforce, Zoho or any other major CRM).
  • Other Business Applications: Experience configuring/managing other business applications (such as Financials, Project Management, Customer Service, Email Marketing) is strongly preferred.
• Advanced Analytics: Some knowledge of a scripting language such as R or Python is useful, but not required.  Experience with other analytic tools like Alteryx is also useful, but not required.
• Excel: Advanced skills required.
• MS Suite (Word, PPT, Visio): Intermediate or better skills required.

Compensation

• Competitive salary and benefits
• Professional development opportunities
• Cutting-edge work in a growing field with talented colleagues
• Group health, dental and vision insurance, 100% of premiums paid by Green Seal for employees and their dependents
• Term life insurance
• Short- and long-term disability insurance
• A tax-deferred annuity program (403(b)), Green Seal matches 100% of contributions up to 5%
• Generous Paid Time Off, inclusive of vacation, holidays, and sick leave

To Apply

Please click on "Apply on Company Website" below and then click on "Operations Manager & Data Analyst" position.

Green Seal, Inc. is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization. Qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by federal law.