Membership Coordinator

Be part of an exciting organization that is transforming an industry for the betterment of business and the environment! 

The U.S. Green Building Council, a Washington, DC-based national nonprofit organization of 6,000 corporate and organizational members that is dedicated to promoting environmentally-responsible, profitable and healthy places to live and work, is currently seeking an energetic, personable and business savvy individual to provide outstanding customer service to current and prospective members. 

The work of the Membership Coordinator includes assisting in identifying and recruiting members, monitoring member needs, targeting new areas for membership growth, and developing, marketing and enhancing the membership value statement. 

This position will also assist with the development and coordination of the USGBC membership benefit program of industry-specific forums known as Member Circles, including working with a broad array of constituents to provide content for the Member Circles and develop involvement opportunities for members, as well as handling operational aspects of the program. 

Specific Responsibilities Include: 

• Plan and carry out recruitment efforts 
• Conduct outreach to members to identify their needs and levels of satisfaction 
• Contact lapsed members and track results and feedback 
• Represent the Council at tradeshows and conferences throughout the country 
• Coordinate mailings (direct mail and electronic mailers) 
• Conduct research and analysis as needed to understand trends impacting membership and to integrate information into deliverables 
• Analyze and provide feedback on systems, procedures, and member benefits program 
• Develop membership collaterals including presentations for meetings 
• Coordinate monthly member profile and/or membership article in on-line monthly member newsletter, membership article in on-line monthly chapter newsletter, and on-line Greenbuild newsletter

   

• 2-3 years in marketing, sales or member/donor relations 
• Outgoing, well-spoken communicator 
• Customer service/relations experience 
• Sound business judgment 
• Demonstrated project management skills; outstanding organizational skills 
• Ability to develop collaborative relations with diverse individuals, both inside and outside the organization 
• Thrive in demanding environment requiring a high degree of productivity, adaptability, interpersonal communication and follow-through 
• Ability and willingness to travel 
• Bachelors Degree or equivalent experience