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Description
The U.S. Green Building Council is a Washington, DC-based national nonprofit organization of over 16,000 corporate and organizational members from every sector of the building industry united to transform the building marketplace to sustainability.
Position Overview:
The U.S. Green Building Council seeks an Education Review Associate who will work closely with the Director, Education Services and Education Review Coordinator to support the development, delivery, and promotion of green building quality educational offerings to industry professionals.
The primary areas of concentration will be administrative, logistical support of the education review system, customer service, quality control, data and website management; complete special projects supporting USGBC's mission of market transformation; and performing special projects as needed.
Responsibilities:
Provides administrative and logistical support of:
Provider Accounts:
- Serve as point of contact for Education Providers escalated from Customer Service
Course Reviews:
- Assign course reviews and manage reviewers
- Process approved courses
Review Team:
- Monitor reviewer effectiveness (QC)
- Support reviewer and auditor trainings and meetings
- Serve as point of contact for reviewers
Audits:
- Assist with identification of courses to be audited
Outreach and Relationships:
- Monitor media related to Education Providers/Review etc (Google alerts)
- Update information and resources (web/documents) as needed
- Ensure correct posting of reviewed information in course catalog through quarterly review
- Communicate welcome to new providers
Committees and Working Groups:
- Take meeting notes for all ERC and related Working Groups
- Schedule all meetings for ERC and related Working Groups
IT and Business:
- Monitor and report routine IT issues related to online review system and/or course catalog
- Serve as first point of contact to/from customer service team
Qualifications:
Education and Training Requirements/Preferences:
- Bachelor's Degree preferred in education, marketing or green building related field
- LEED Green Associate
Experience Requirements:
- Entry-level position
- Minimum of 1 years professional office experience or equivalent
Other Required Skills and Qualifications:
- Bachelors degree required
- Self-motivated, team player
- Attention to detail
- Ability to handle multiple tasks
- Excellent communication, organizational, and computer skills (MS Office, data entry, database query and report writing)
- Comfort working with IT systems
- Commitment to USGBC Mission
Compensation: Compensation includes an excellent benefits package, including 100% employer-paid premiums on healthcare and employer-matching 401(k) program.
To Apply:
Please submit resume and letter of interest, with salary requirements and title of position applying for, via email or fax, attn: Human Resources. Please indicate where you saw the posting for this opportunity. No phone calls please.