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Description
Be part of an exciting organization that is transforming an industry for the betterment of business and the environment!
The U.S. Green Building Council, a Washington, DC-based national nonprofit organization of over 20,000 corporate and organizational members from every sector of the building industry united to transform the building marketplace to sustainability, is currently seeking a highly organized and customer service focused individual to support the development, delivery and promotion of green building quality educational offerings to industry professionals.
Position Overview:
The primary areas of concentration for the Education Review Associate will be administrative, logistical support of the education review system, customer service, quality control, marketing, data and website management; complete special projects supporting USGBC's mission of market transformation; and performing special projects as needed.
Responsibilities:
Provides administrative and logistical support of
- PROVIDER ACCOUNTS
- Provide general customer service support (potential & new)
- Liaise and communicate with customer service
- Monitor provider marketing to ensure accuracy
- COURSE REVIEWS
- Assign course reviews and manage reviewers (non-portfolio)
- Process approved courses (non-portfolio)
- REVIEW TEAM
- Monitor reviewer effectiveness (QC) and report common trends (quarterly)
- Coordinate and support reviewer trainings and meetings
- Serve as point of contact for reviewers
- AUDITS
- Assist with identification and processing of audits
- OUTREACH & RELATIONSHIPS
- Monitor media related to Education Providers/Review etc (google alerts) to identify social media outlets
- Coordinate education provider workshops at Greenbuild
- Update information and resources (web/documents) as needed
- Ensure correct posting of reviewed information in course catalog
- COMMITTEES & WORKING GROUPS
- Take & distribute meeting notes as needed
- IT & BUSINESS
- Coordinate routine IT issues for team related to online review system and/or posting to catalog
Related Organizational Goals and Objectives:
- Establish excellence in green building education review system to support all LEED Professionals
- Sustain excellence of education review system through ongoing quality assurance
- Advance relationships with education stakeholders
Qualifications:
Education & Training Requirements/Preferences:
- Bachelor's Degree preferred in education, marketing or green building related field
- LEED Green Associate
Experience Requirements:
- Entry-level position
- Minimum of 1 years professional office experience or equivalent
Other Required Skills and Qualifications:
- Bachelors degree required
- Self-motivated, team player
- Attention to detail
- Ability to handle multiple tasks
- Excellent communication, organizational, and computer skills (MS Office, data entry, database query and report writing)
- Comfort working with IT systems
- Commitment to USGBC Mission
Compensation: Compensation includes an excellent benefits package, including 100% employer-paid premiums on healthcare and employer-matching 401(k) program.
To Apply:
Please submit resume and letter of interest, with salary requirements and title of position applying for, via email or fax, attn: Human Resources. Please indicate where you saw the posting for this opportunity. No phone calls please.