Applications Support Specialist

Ormat Technologies, Inc. Published: October 12, 2018
Location
Reno, Nevada
Job Type
Full-time
Categories
Strategy Development / Engineering / Energy /

When you apply for this position, please say you saw this job on Green Dream Jobs!!

Description

~ Headquartered in Reno, Nevada, Ormat is a leading geothermal company and the only vertically integrated company solely engaged in geothermal and recovered energy generation (REG), with the objective of becoming a leading global provider of renewable energy. Please visit our website for more information. ~

Position Overview

This position is responsible for ongoing support, training and analyzing new business requirements of the existing organization’s applications.

Responsibilities

  • Provides end user support for all information systems
  • Work with internal departments and development teams to understand the business needs
  • Assists business units in defining standardized processes and procedures as they relate to information systems
  • Support multiple locations, with travel to each as needed
  • Assists with documentation and record keeping for software change process
  • Write user guides for new and existing processes
  • Provide on-call support for global business units
  • Acts as a liaison between departmental end-users and IT in the configuration of data, application, system, and technical requirements to ensure accuracy and operational performance
  • Acts as the primary liaison between the ERP provider and departmental end-users for troubleshooting, version testing, and business process development
  • Train end-users on business processes and the accurate completion of those processes within the ERP system
  • Be able to work with minimal supervision in a global team environment
  • Must be able to read, write and speak English at a level which will permit the employee to accurately understand and communicate information to safely and efficiently perform the job duties
  • Must be able to exercise independent discretion and judgment
  • Must possess at any time a valid driver’s license with a driving record acceptable to ORMAT’s auto insurance carrier
  • Must be able to operate a vehicle in a safe manner

Other Responsibilities:

  • Performs other duties and projects as assigned
  • Provide support for special projects and other duties as assigned
  • This position requires traveling to Israel on an annual basis

Qualifications

  • Bachelor’s Degree in Industrial Engineering and/or Information Systems or related field or equivalent experience required
  • Must be skilled in documenting functional and non-functional requirements and reviewing design specifications
  • Must have prior training experience
  • Must have knowledge of financial processes and procedures
  • Proven experience working with applications supporting financial applications preferred
  • Proven experience as business analyst in ERP logistics + purchasing modules preferred or OMS
  • Proven experience and understanding of the full system development life cycle and the dynamics of application development projects preferred
  • SQL skills preferred
  • Excellent communication skills, both written and verbal
  • Problem solver with the ability to exercise mature judgment
  • Proactive and responsible; able to set own action plans and manage multiple responsibilities at once
  • Proven ability to work creatively, innovatively and analytically
  • Personal time management skills and ability to meet individual and team deadlines
  • Experience working with technology staff at all levels (developers, database administrators, application experts)
  • Excellent interpersonal skills

Physical Requirements:

  • Must be able to work in an office environment
  • This job requires sitting and/or standing for long periods of time with moderate bending, stooping and kneeling
  • The ability to work at a computer and computer monitor for long periods of time and stay alert
  • This position requires sitting 80% of the time and standing and walking 20% of the time
  • Must have the ability to occasionally lift up to 25 pounds without assistance

When you apply for this position, please say you saw this job on Green Dream Jobs!!

Related Jobs