Account Representative I

Organically Grown Company, the Northwest's Premier distributor of organic produce, is seeking an Account Rep I to be based out of its Eugene facility.

With warehouses in Portland and Eugene, Oregon, and Kent, Washington, OGC serves over 200 natural and fine foods stores and restaurants located throughout western Oregon and Washington, as well as retail and wholesale accounts in other western states and Canada. Check out our website to read about our commitment to organics and our sustainable business practices.

Position Overview:

This position is responsible for successfully selling OGC products to an existing client base of OGC accounts and providing exceptional service in order to meet the customer's needs.  This position may assist in developing new business by identifying new contacts, and providing other Sales staff information on potential customers.

Responsibilities:

• Represents the Company's product lines by servicing specific existing accounts.  Obtains orders by planning and organizing a daily work schedule to call on existing customers. Provides sound customer service. 
• Maintains a basic understanding of OGC's products, quality, pack, promotions, substitutions, pricing and services to be able to match products to account needs and increase sales volume.  Must have an understanding of account needs and preferences, and how best to service each account. 
• Tracks account sales to identify trends in amounts and produce purchased.
• Consults with other Account Reps to offer volume discounts or other agreements. Promotes products on special or as agreed in daily sales meeting.
• Ensures all orders are accurately documented and entered into the computer system.  Ensures orders include all necessary instructions regarding specific products, producers, and prices. Keeps Buyers informed of account requests and projected volume.  Monitors all expected orders for the day to ensure they are accounted for.
• Works with others to solve service problems, tracks order/delivery errors, calls on accounts to resolve issues and follow up on special orders.  Makes regular visits to assigned accounts to assess customer satisfaction with price, products and service. 
• Frequently inspects and tastes produce in stock to stay current on quality, pack and other conditions.
• Processes credit requests, determines reason for loss, and informs Buyers of quality issues. Discusses poor quality/credit issues with accounts and ensures that solutions are complete; informs Buyers of issues relating to the product line.

Qualifications:

Knowledge and Experience Qualifications

• High school diploma; 4 year college degree with a minimum of 3 years commercial produce experience, or overall equivalent experience.
• Knowledge of produce varieties and organic growing practices.
• Understanding of OGC's service and marketing policies preferred.
• Knowledge of OGC's product labels preferred.
• Previous experience working for an organization with aspirational sustainability goals desired.

Competency Qualifications:

Ideal candidates will have demonstrated the following competencies:

• Customer Focus
• Sharp Business Acumen
• Interpersonal Savvy
• Effective Negotiator
• High Integrity and Trustworthy
• Solid Strategic Agility
• Leads with Vision and Purpose
• Quality /Timely Decision Maker
• Organized
• Sets Priorities
• Action and Results Oriented
• Problem Solver
• Good Time Manager
• Excellent Communicator-Verbal and Written
• Functional/Technical Skills to include MS Office suite software; ability to quickly learn new software; Solid keyboarding and overall computer skills definitely required

To Apply:

To apply for this position, please submit your resume along with a cover letter that includes your response to the questions listed below:

1. What experience do you have in selling organic produce or other perishables that qualifies you for this position with OGC?
2. What is the most challenging work you have performed in your employment history?  
3. Why might you want to work for OGC?
4. What is your current/target compensation level?

Thank you for your interest. Organically Grown Company is an Equal Opportunity Employer.