When you apply for this position, please say you saw this job on Green Dream Jobs!!
Description
~ We're bike people. We're inventors and advocates working away in a sweet workshop in Oakland, California, pushing the limits of bike culture. ~
Our mission is to get people in touch with their ability to make a real, lasting impact in the ongoing climate crisis, through Pedal Powered event activities and products that help Bike People shine in their communities.
We want lots more people to think: "Pedaling is cool. I want to ride a bike."
Our dream is to help spread the spirit of the bike into the broader culture by organizing, entertaining, inspiring, educating, and inventing new ways to get the message out there. And more importantly, we help our customers spread the message in their communities.
In addition to selling our products, our event team entertains and educates around the Bay Area. Maybe you've enjoyed live music from our Pedal Powered Stage at Sunday Streets, Maker Faire, or the People's Climate Rally, or maybe you've enjoyed a fruit smoothie from our Fender Blender Pro.
You'll start with part time work of two days per week. As your skills develop and the seasonal business peaks between February and June, we could offer more work.
Responsibilities
-
Organize and file recent transactions, both digital and paper.
-
Basic office maintenance: putting paper in the printer, ordering supplies, etc.
-
Tune photographs and descriptions of products for our website.
-
Keep our website up to date as we add new products, receive testimonials, and make other adjustments.
-
Answer questions from customers via phone & email--basic ones in the beginning, more as you learn.
-
receive customer inquiries: 50/50 phone and email,
-
respond to questions and requirements with answers and suggested products,
-
write estimates,
-
close sales,
-
take payments,
-
schedule production,
-
organize shipping, and
-
record each transaction.
-
- Move people through our process from initial inquiry to purchase.
-
We use QuickBooks for most of the above. We could train you, but we’d value previous QuickBooks experience.
Qualifications
Useful Skills & Traits:
-
Juggle and prioritize multiple tasks in an organized way (Some days are busier than others; stay cool when we’re slammed)
-
Work independently, accurately, and with minimal direction (We’ll train you on our system; after that, you’ll organize your own time)
-
Clear and succinct writing
-
Good on the phone
-
Superior customer service skills
-
HTML or content management system, ideally WordPress
-
Detail-oriented and punctual
-
Computer proficiency: mostly Windows
-
Should be able to use Photoshop, Word/Excel/Google Docs, etc
-
Optional: experience with Pivotal Tracker, Asana, or other project management software
Compensation: $20/hr hourly rate. Humane sick leave.
To Apply
Please use the email address below to send a cover letter, resume, and indicate your short and long-term availability. We will call your references after the first round.
Thanks for your interest in Rock The Bike. Good luck with your job search!