Outreach Specialist

The Center for EcoTechnology (CET) is a non-profit environmental organization which administers aspects of the Mass Save Home Energy Services program. We recommend to our customers potential energy efficiency measures for their homes.  

Position Overview:

At CET, we believe in education to inspire action that results in lasting impacts! This position is responsible for increasing CET's effectiveness to "make green make sense" through community organizing, outreach and education specifically in the Go Green Initiative: Energy efficiency, renewable energy and waste reduction through home composting, recycling and reuse. Specific campaign focus and its goals will be followed in each identified target community. The position reports to Marin Goldstein, Outreach and Education Manager in the Outreach and Education Department.

Responsibilities:

Go Green Community Outreach and Assistance:

Conduct public outreach and education to achieve various program and mission impact goals: 

• Serve as a residential Energy Efficiency Coach, with knowledge of incentives and opportunities, to provide technical assistance and guidance on resources available in western Mass. 
• Promote, coordinate and deliver residential educational presentations and hands-on workshops that inspire participants to take Go Green actions, specifically: Generate referrals for Mass Save and other energy efficiency programs for residents & Generate enrollments in New England GreenStart/New England Wind Fund for residents.
• Target a variety of audiences and venues, including but not limited to: municipal leadership, public libraries, faith based groups, school based groups/classrooms, large business employers, senior centers, community events and much more.
• Track results of events and outreach activities and maintain household contact data.
• Work on a team to develop marketing materials tailored to specific community events/needs.
• Work on a team to develop and generate media engagement by utilizing CET web site, public service announcements, press events and social media outlets. 

Work regionally with grassroots groups/ municipal committees to achieve campaign goals: 

• Serve as resource for objective information about energy efficiency (e.g. Mass Save & Weatherization home energy programs), renewable energy options (e.g. Solarize campaigns), home composting and recycling and reuse opportunities.
• Cultivate a network of partnerships and collaboration within the region working on similar campaign goals throughout the region to achieve the Go Green goals, potentially: Assist municipal leaders to develop strategies, goals/metrics and tracking systems as well as plan and coordinate town sponsored outreach efforts as supported by funding.
• Support Annual or special CET events (e.g. Household Hazardous Waste and building materials collections, renewable energy seminars, and Green Buildings Open House) by coordinating with vendors and partners, including CET staff, recruit and manage volunteers, advertise, solicit donations, and work within a budget as needed. 

Program Development, and Grant Reporting and Evaluation:

• Assist in the development of outreach strategies and documentation of best practices.
• Assist in communicating outreach results through telling the story of our work and the people we guide to lasting impacts in reports demonstrating achievements and lessons learned.
• Assist in the development of grants and proposals to provide funding for the programs of the Go Green Initiative as needed. 

Supervisory role for the EcoFellowship program:

• Supervise one or more EcoFellow(s), young professionals hired for one year of training and skill development, supporting the development of their outreach skill set by providing them with opportunities to learn through supportive roles, co-leadership of events and active leadership.
• Supervise one or more EcoFellow(s) daily work, guide and develop a work plan as appropriate, approve timesheets and other administrative tasks as needed.  
• Participate in the EcoFellow leadership group to review challenges that arise during the program and develop best practices in mentoring these young professionals. 

Other duties: 

• CET projects and workload vary and responsibilities will change when necessary.
• Some weekend and evening work will be required on a regular basis, but flexible work scheduling allows maintenance of work load and hours. 

Required Qualifications:

• College degree in related field.
• Minimum of 3 years community organizing and/or outreach experience.
• Minimum of 2 years of customer service and public education/speaking experience. 
• Minimum of 2 years of computer experience working in databases and Microsoft Office Suite.
• Experience in education with a hands-on and creative approach.
• Valid driver's license with reliable transportation.   

Preferred Qualifications:

Knowledge of project implementation in one or more of the following areas: 

• Residential energy efficiency and building science, with BPI certification, Building Analyst, Envelope Professional, or comparable training/certifications; and/or
• Residential solar thermal and solar photovoltaic systems; and/or 
• Residential and school based food composting and recycling. 

And:  

• Excellent professional communication skills (written, phone, email, in-person) with the ability to convey information in a straight forward unbiased way and adept at helping implement incremental change.
• Excellent computer skills with preference give to the use and knowledge of Salesforce.
• Interest in interacting with various populations: residents, businesses, community volunteers, public officials, students, teachers and media. 
• Experience working with and supervising young staff, interns and volunteers. 
• Strong commitment to non-profit community mission of CET.
• Work-style - flexible, self-directed, professional, hard-work ethic, patient, problem-solving, works well independently or as a part of a team.
• Attention to detail, good problem solving skills and observational skills and results oriented.
• Ability to accomplish tasks within timelines.
• Maintain strict privacy of any confidential personnel, fiscal, customer and internal organizational information for which access is required in order to perform assigned duties. 

Compensation: This is a full-time hourly position with benefits located in our Northampton office. CET offers competitive pay rates and a comprehensive health plan which pays approximately 60% of the individual's health insurance costs. New employees are eligible for dental insurance; accrue 10 days of paid vacation leave per year, 9 sick days and CET offers 12 paid holidays. CET is an equal opportunity employer.

To Apply:

Please utilize the email address provided below to submit a cover letter and resume to:

Amanda Bates, HR Assistant
Center for EcoTechnology
112 Elm Street, Pittsfield, MA 01201

~ CET is an equal opportunity employer ~