Information Specialist

The Center for EcoTechnology works with small to medium-sized businesses who want to green their operations through a variety of measures including energy conservation /efficiency, recycling and composting.  

Position Overview: 

Within the Green Homes and Business department at the Center for EcoTechnoloyg (CET), this position serves as the primary point of contact for business customers and homeowners who are looking to green their buildings, actions and lifestyles.  A successful candidate must be able to multi-task; balancing a fast paced reception position while accurately tracking our outreach efforts, managing database systems, and invoicing program participants.

Responsibilities: 

Position responsibilities include some or all of the following depending on staffing need.  Other duties may be assigned as necessary.

Support the Center for EcoTechnology's role as a clearinghouse for information:

• Serve as the central point of contact for information requests at CET, responding to requests from the telephone, the internet and walk-ins and tracks inquiries accordingly.
• Compile up-to-date listings of CET programs, staff expertise, frequently asked questions, and a centralized events calendar.
• Direct inquiries to appropriate CET managers and specialists as well as learn the answers to inquiries and communicate the information back to the individual.
• Assist in the maintenance and scheduling of informational displays and materials.

Assist outreach staff in the Green Homes and Schools department:

• Assist in event coordination and event registration, compile data about all of CET's events
• Provide information requests for reporting purposes.
• Contribute to compiling a list of Go Green tips.
• Assist with creation of marketing materials such as flyers and brochures.

Promote and maintain the CET Oil Co-op and New England Greenstart programs:

• Cultivate new customers in the CET Oil Co-op and New England Greenstart programs, manage leads, assist in event coordination and event registration
• Handle all Oil Co-op new memberships and renewals
• Process reports as needed and send weekly price updates to members

Assist in Recycling Services program and Green Business department:

• Invoice all Recycling Services customers, schedule and track all pick-ups
• Answer Recycling Works in MA (RWM) hotline.
• Refer RWM customers to appropriate staff member, track referrals accordingly.
• Assist in invoicing process for various Green Business programs.
• Provide large scale event support as needed.

Qualifications:

• College degree and/or 2 years of relevant experience
• Excellent communication skills (written, phone, email, in-person) and computer skills (databases, desktop publishing, spreadsheets, word processing)
• Knowledge and experience researching information (online, print and telephone)
• Ability to work independently and in an organized way.
• Strong interest in education, recycling, waste reduction, composting, energy efficiency and renewable energy
• Work-style - flexible, self-directed, professional, hard-work ethic, patient, works well independently, with others
• Good attention to detail and problem solving skills with ability to accomplish tasks within timelines
• Interest in interacting with various populations: students, teachers, residents, businesses, vendors, volunteers, and media

Compensation: This is a full-time hourly position with benefits located in our Pittsfield office.  Evening and weekend work may be needed.  The Center for EcoTechnology offers competitive pay rates and a comprehensive health plan which pays approximately 60% of the individual's health insurance costs.  New employees are eligible for dental insurance; accrue 10 days of paid vacation leave per year, 9 sick days and offers 12 paid holidays. 

To Apply:

Please send cover letter and resume via email.

Penny Collins, HR Specialist
112 Elm Street, Pittsfield, MA 01201

CET is an equal opportunity employer.