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Description
Position Overview:
Mass Save Home Energy Services (HES) is a statewide effort to improve the energy efficiency of homes. This position supports the program by coordinating inventory and supplies, and providing general administrative assistance. This position will report directly to the Administrative Services Manager and work closely with the HES Administrative staff and Field Operations Manager.
Responsibilities:
Position Responsibilities include the following. Other duties may be assigned to meet business needs.
- Answer incoming calls for the Mass Save program and provide accurate information, must keep up to date with many program changes
- Provide customer service that meets or exceeds department customer service standards
- Track, purchase and manage inventory
- Track and maintain materials to complete Home Energy Assessments
- Perform tracking services for special projects
- Provide general administrative support, including copying, faxing, and material preparation
Qualifications:
- High School diploma or GED
- Minimum of 1 year office experience and 1 year customer service experience
- Proficient in Windows-based software
- Ability to multi-task in a fast-paced environment
- Excellent communication skills
- Knowledge about home construction / renovation
- Passion for the environment and community involvement
- Excellent organizational and time management skills
- Excellent attention to detail and accuracy in data entry
- Excellent responsiveness to requests for information and clarifications
Compensation: This position will be a full-time, hourly position with benefits. CET offers competitive pay rates and a comprehensive health plan which pays approximately 60% of the individual's health insurance costs. New employees accrue 10 days of paid vacation leave per year, 9 sick days and CET offers 12 paid holidays. This position will be based out of CET's Northampton office.
To Apply:
Please send cover letter and resume via email.
Penny Collins, HR Specialist
Center for EcoTechnology
112 Elm Street, Pittsfield, MA 01201
CET is an equal opportunity employer.