Operations Manager

CENTROSOLAR, headquartered in Munich, Germany, is a publicly traded market leader in photovoltaic module manufacturing, mounting systems, and solar glass production with over 1,000 employees in offices in North America (Scottsdale AZ, San Francisco CA & Edison NJ, and Toronto, ON), France, Switzerland, Spain, Greece, Italy, Belgium, and The Netherlands and revenues of €309 plus million.

CENTROSOLAR America offers modules, inverters and racking components as well as complete packaged photovoltaic systems distributed nationwide. The company provides financing support and training for new installers and contractors. CENTROSOLAR stands behind their German engineering heritage to provide high quality products and outstanding customer service to help their customers succeed.

CENTROSOLAR America has a robust dealer network for the residential channel and strong partnerships with architectural design and construction firms, system integrators and financial providers in the commercial channel.

Responsibilities:

• Help with PV system design
• Help with PV system Bill of Materials
• Help source and purchase components for PV systems
• Source and work with contract PV systems, electrical, structural and mechanical engineers
• Generate quotes for the sales team based on CentroSolar standard practices
• Be familiar with and knowledgeable on local codes as they apply to photovoltaic's
• Advise and work with CentroSolar engineering and management teams on local codes as they apply to photovoltaic's
• Coordinate logistics so that customer orders are fulfilled completely and on time
• Be familiar and knowledgeable with CentroSolar standard accounting and operating procedures and apply those procedures to the operation
• Help produce, coordinate and present Partner training and presentations
• Help prepare and delivery, along with the sales team, sales presentations
• Work with sales and engineering to advise customers of special design considerations, special order items and price changes
• Ensure smooth order flow from Sales to Order Admin
• Establish and implement performance measures designed to track and report progress against the sales strategy.
• Establish appropriate performance measures of sales management, account executives and sales support staff for tracking progress of specific plans and programs already in-place (e.g. Named accounts, account planning, sales pipeline and forecasts).
• Conduct periodic operations reviews to cascade the strategy and ensure compliance.
• Identify the key levers of account and sales performance for inclusion in reports distributed to sales management and senior management.
• Ensure consistency of reporting among the regions.
• Establish and build the capabilities of the operations team to ensure consistency in procedures, reporting and implementation.
• Build reporting capability to show pipeline performance and sales cycle dynamics by various product groupings.
• Ensure that pipeline supports sales booking forecasts. Identify performance standards.
• Build organizational capability to serve as communication vehicle between broader sales organization and sales management.
• Ensure communication is consistent and constant on what is working and what is not.
• Report against effectiveness of leads.
• Build a database to ensure consistency of information contained in proposals.
• Refine Pipeline Management and Forecasting Methodologies Lead Budget Development, Quota and Territory Initiatives

Qualifications:

• Bachelor's Degree and 5+ years post college experience
• Engineering degree helpful
• In depth understanding of Operations and sales experience
• Operations Management experience
• Inventory, Purchasing and Order Flow systems experience
• Participation in Strategy development & execution
• Understanding and experience in project management methodology
• Background of introducing performance metrics and improvement programs
• Ability to build and implement strategic and tactical measurement system
• P&L experience
• Global sales comprehension
• Solar experience very helpful

Compensation: negotiable