Multifamily Program Manager

For more than 2 decades, Conservation Services Group (CSG) has helped Americans make smart energy use decisions an important part of the way they live and work. CSG designs, develops, and delivers innovative, results-driven energy efficiency, energy conservation, sustainability, and renewable energy programs. We bring our experience, expertise, creativity, and commitment to our goals of using environmentally responsible approaches in helping business and home owners lower costs, increase comfort, and improve indoor air quality; and in championing the development and use of renewable, alternative energy.
  
People who work at CSG say that it's a unique kind of organization - one that nurtures individual talents and inspires dedication. We share a commitment to our work and our mission. CSG has a collegial atmosphere, where people respect and encourage each other to help the environment and change the way our country uses energy. How about you; do you see yourself as a part of our team?

Responsibilities:

This is a full time position although some flexibility of schedule is possible.  Travel within Oregon will be required.

• Lead program planning and development. Pro-actively engages with multifamily team and other CSG departments to optimize program design and implementation strategy in a way that supports multifamily and other programs as possible
• Develop annual program work plan to exceed the goals in the annual Statement of Work
• Successful fulfillment of the multifamily Statement of Work and corresponding performance goals. The multifamily program includes the following key components:

1. Free multifamily building energy efficiency assessments 
2. Education and outreach to multifamily owners and property managers on the multifamily program, energy savings opportunities, and incentives available through the program 
3. Incentive application processing and customer service to program participants 
4. Completion of Oregon Business Energy Tax Credit initial application paperwork for clients 
5. Develop and maintain Trade Ally contractor network to support program outreach and implementation 
6. Perform quality control inspections on completed energy efficiency retrofits

• Direct regular tracking, evaluation and reporting of performance as related to key program metrics, including completion of monthly, quarterly and annual client reports
• Supervise and manage multifamily customer service, outreach and field staff to include performance planning and evaluation, annual reviews, corrective action and hiring among other related responsibilities
• Ensure that program design and strategy - including energy efficiency measures, audit services, training, marketing and outreach - reflect strong breadth and depth of industry knowledge
• Identify, develop and foster relationships with building owners, property management firms and other current/prospective clients positioned to benefit from, and contribute significant savings to, the multifamily program
• Ensure consistent exchange of relevant program information to key internal and external stakeholders
• Lead growth in quality and quantity of multifamily trade ally contractor network to maximize network's ability to support program performance
• Identify innovative and strategic opportunities to enhance program
• Facilitates expeditious and effective problem-solving
• Respond to media requests, in coordination with marketing staff
• Draft public information materials as needed
• Perform other job-related tasks as directed

Qualifications:

• Experience with energy efficiency programs and technologies such as lighting, clothes washers, weatherization, and HVAC
• 3-5 years management experience
• Excellent verbal and written communication and organizational skills
• Ability to work independently in a fast-paced environment while maintaining good communications with the rest of the CSG team
• Ability to build productive relationships with property owners, management companies and trade allies that comprise the multifamily sector
• Capable of successfully managing multiple diverse, yet inter-related, program elements to meet program goals
• Computer skills: Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPoint
• Ability to strategically engage stakeholders to inform decisions, build morale and improve program performance
• A passion for energy efficiency work

Compensation:  Salary Range: $65,000-$75,000.  Compensation package includes paid holidays, 80% paid medical, 50% paid dental, paid life & AD&D and paid STD & LTD insurance coverage, plus employer matching retirement plan.        

To Apply:

Please apply online.  CSG is an Equal Opportunity Employer.