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Description
American Reliance (AMRELTM) Corporation has emerged as a leader in advanced technology, driven by our dedication to Manufacture Custom Solutions, engineered to our customers' specific needs and priorities.
Today AMRELTMCorporation is comprised of 3 divisions: AMRELTM Power Products Division (PD), AMRELTM Computer Division (CD), and AMRELTM Medical COMPUTER Division (MD). In addition, AMREL's subsidiary, Bionetek CorporationTM, is responsible for the development and manufacturing of the patent pending CARDXTM early cardiac diagnostic systems. Other corporate business relationships include Solarmer Energy; a long-term strategic partner of AMREL's, Solarmer is the developer of a patent pending process for manufacturing more cost effective and efficient translucent, flexible polymer solar cell.
As AMREL's first division, AMERICAN RELIANCE's Power Products Division (PD) set a high standard for its industry competitors. Since 1985, ARI has been dedicated to the design, development, manufacturing and marketing of high quality, cost effective programmable power supplies and electronic loads for the Industrial and Military ATE markets. Today we are proud to offer the world's widest selection of high quality programmable power products on the market; along with custom designs and modifications made to address our customers' unique requirements.
Position Overview:
Successful High Tech Manufacturer of Programmable Power Products and Rugged Military and Industrial Computers located in El Monte, is seeking a highly motivated Technical Support/Applications person.
Responsibilities:
- Provide 1st tier technical assistance to customers to resolve product failures.
- Data entry and administration of product returns' documentation.
- Assist QC with testing, evaluating, and diagnosing of returned product.
- Assist outsides sales and clients with product support.
- Overall sales support.
- Assist with general customer service requests.
Qualifications:
- AA Degree in Electronics and a minimum of 2 years work related experience.
- Basic Hands on Diagnostics background using test equipment, such as programmable power products
- Technical knowledge of computer hardware and software required.
- Minimum of 2 years experience in a customer support / service environment, plus 1- 2 years experience as an electronic technician, preferred.
- Excellent written and verbal communication skills.
- Proficiency with MS Office Applications.
- Ability to work in a fast paced environment with effective time management and personal organizational skills.
- Detail oriented and good problem solving skills.
Compensation: This is a Full Time position, salary will commensurate with experience. Opportunity for growth into an Outside Application/Sales Engineer position exists for the right person. Benefits include; Company Paid Medical & Dental programs and a 401(k).
To Apply:
Please submit your resume with salary history.