Program Coordinator

~ Earthwatch's mission is to engage people worldwide in scientific field research and education to promote a sustainable environment ~

Every year Earthwatch awards grants of over $6 million in support of as many as 70 research projects around the world. These grants are partly funded by volunteers from the general public and our partner organizations who sign up for expeditions to join our scientists as research assistants. This model provides essential funding for long-term research and a workforce of committed volunteers.

Earthwatch fellowships enable critical partners to participate in research expeditions worldwide. Each year, Earthwatch's Fellowship Programs enable hundreds of students, teachers, conservation professionals and corporate employees to join expeditions at little or no out-of-pocket expense. Earthwatch Fellows are emissaries of the Earthwatch mission, sharing their experiences and new knowledge with thousands of students, teachers, and colleagues upon their return.

Position Overview

Earthwatch
is seeking an organized and adaptable individual, with experience in
coordinating programs and a solid understanding of science. The Program
Coordinator will be responsible for supporting Program Managers in the creation
and delivery of programs, especially all aspects of preparing participants for
their expeditions.

This Program Coordinator will also manage the online
community for a corporate sustainability program on freshwater issues, engaging
directly with participants to encourage them to contribute to the online community and to collect water quality data. Since this position will provide
support to both North and Latin America, we are looking for someone who is
fluent in Spanish, preferably a native speaker.

This person should also have an
interest in being trained in facilitating the program in the field, since this
position may be trained to serve as back up for field delivery staff.

The role
requires strong customer service skills and the ability to interact collaboratively across internal departments and with corporate and educator participants.
The role may also include coordination of research programs, engagement
activities, facilitation and delivery, and administrative support, being
creative and flexible in an often fast paced environment. He or she will also work closely with a team of Program Managers and Coordinators to provide support to the organization in completing the mission.  

Overall responsibilities of all Program Coordinators may include:

Selecting and getting participants into the field

• Preparation of
  participants across assigned programs (public, educator, corporate, etc)
• Review fellowship
  applications
• Coordinate fellowship
  application process
• Delivery high quality
  customer service & participant stewardship
• Screening participant
  health/safety and travel forms 

Program support

• Coordinate creation of
  key program materials (pre-work etc)
• Collection of
  evaluation data and creation of reports
• Provision of program
  information for Earthwatch publications
• Communicate results
  from projects to internally and externally
• Enter project, program
  & participant information into a CRM database
• Coordinate translation
  of materials as appropriate
• Ensure updates on
  current partnerships are provided to Marketing for Earthwatch website

Specific responsibilites for this position will include:
 

Provide support for
online communications

• Provide online support to
  program participants, including moderating online discussions in forums and
  blogs
• Provide excellent
  customer service to program participants, including assisting them in use of
  the website which can include running tutorials and responding to questions
• Troubleshoot the
  website, completing and following up with IT with any issues that arise
• Solicit, edit and
  create online content on topics including water quality, citizen science and
  corporate sustainability in both English and Spanish
• Support regional
  Earthwatch staff in the use of the online program to engage with participants
• Excellent written
  communication skills in English and Spanish

Qualifications & Experience

Summary
Requirements:

• Fluency in Spanish and
  English is required, native Spanish speaker preferred
• Relevant degree in science
  or environmental studies/sustainability
• Interest in NGO sector
  and working globally across different regions
• Proven track record in
  online project and program coordination and delivery
• Ability to communicate
  with and develop good relationships at all levels, presenting information in
  varying degrees of technicality/ detail as the audience dictates
• A high level of
  comfort and flexibility working in an online environment
• Ability to prioritize or to seek appropriate guidance when prioritization is required

Compensation: Paygrade range is $33,000-$37,500.

To Apply

Please utilize the email address listed below to submit your resume and a cover letter.