Operations Director

Berkshire Taconic is a highly professional, energetic nonprofit dedicated to building stronger communities and a better quality of life for all residents in the Berkshire Taconic region of Berkshire County, MA, Columbia County, NY, northeast Dutchess County, NY and northwest Litchfield County, CT.

Founded in 1987, the foundation connects donors with causes they care about by helping individuals and local nonprofits fulfill their philanthropic visions. It strives to do the most good possible by building endowments for future community needs and being a community leader.

The foundation has $92 million under management and houses 500 funds. The Foundation distributes almost $7 million a year across its 2,200 square mile catchment area and beyond. Berkshire Taconic has a staff of 12 and is overseen by a 19-member board of directors.

Position Overview:

The operations director oversees the flow of all internal work functions, fully integrating the IT infrastructure. He/she recommends new technology to ensure the Foundation is meeting the needs of its employees and constituents. He/she recommends and implements, upon approval, all procedures, practices and policies for operations and database management. The Foundation is a growing organization and this position is key to upgrading its infrastructure and implementing the operational component of our strategic plan.

This position reports to the vice president for finance and administration and supervises the office manager.

Responsibilities:

The responsibilities include, but are not limited to:

Information Technology:

• Serve as go-to person internally and externally on IT related issues and problems
• Serve as liaison between staff and outside IT firm and all other technology vendors
• Maintain strategic IT development plan and Sourcebook
• Recommend computer hardware and software upgrades; oversee their installation and preparation for employees
• Responsible for proper backup of files `
• Maintain electronic filing system and naming conventions
• Responsible for functioning of website directly supporting Communications and other departments
• Support all departments and their electronic needs including webinars, event registrations, donations, etc.

Database-Foundation Information Management Systems (FIMS):

• Serve as liaison to software provider (MicroEdge), scheduling updates as appropriate
• Orient staff to all programs and upgrades, and arrange appropriate training
• Establish an intimate knowledge of FIMS and exploit all of its capabilities throughout the office
• Maintain and update FIMS style guide and create FIMS manual
• Oversee the management of the database, acting as the gatekeeper for new coding and procedures
• Work with departments to create reports in FIMS as needed

Operations:

• Serve as the leader, coordinating workflow and systems within the office, problem solving where needed
• Oversee implementation and modification of office processes
• Maintain Disaster Recovery plan with management team
• Design and implement e-mail retention policy
• Compile documented procedures and processes from departments and execute backup testing
• Responsible for updates and organization of policies and Master Forms for server, website and other portals as needed
• Research and evaluate new technology opportunities
• Responsible for managing human resources processes including new employee/intern orientation and departures
• Schedule intern duties

Facilities:

• Serve as facility manager responsible for office and residence
• Oversee development and implementation of facilities plan in coordination with facilities committee
• Select contractors/caretakers and supervise work ensuring quality and compliance
• Be proactive and troubleshoot issues
• Oversee security provisions including alarm system
• Serve as first staff point of contact for facilities issues including emergencies

Assistance to Vice President of Finance and Administration:

• The operations director will assist the vice president on special projects as assigned

Qualifications:

Applicants for this position should meet the following minimum qualifications:

• Excellent computer technology skills and comfort with a broad range of IT work
• Exceptional organizational skills and respect for accuracy and detail
• Understanding of office organization and processes
• Solid understanding of technology systems, of a variety of office software applications and of database management
• Skills in adapting technology to an office environment
• Good humor, flexible working style, and ability to remain calm in an active office
• Ability to work successfully as part of a team as well as assume independent responsibility
• Ability to manage multiple priorities and deadlines
• Commitment to confidentiality, high standards, and professional development

Experience:

The successful candidate will have:

• Minimum 5 years office work in similar role designing and implementing office systems and project management
• Supervisory experience

Education:

Minimum Bachelor of Arts degree

Compensation: Salary is $50,000. Benefits include health insurance, contribution to retirement plan, life and long term disability insurance, vacation, and sick leave

To Apply:

Please see complete job descrption.  To apply, please email a cover letter and resume.

Berkshire Taconic Community Foundation is an Equal Opportunity Employer