Operations Director

To keep pace with PEPY as our organization grows and changes, we are seeking a senior level team member with proven experience in strategic planning, critical thinking, and staff management.

PEPY is committed to aiding rural communities in improving their own standards of living, with a focus on increased access to quality education. PEPY invests time and resources in people, because we believe that improving education, providing training, and stimulating ideas builds capacity for people to better solve their own problems.

Our development philosophy is based on a few core beliefs:

• Build capacity in people
• Partner with other organizations
• Share the lessons we have learned
• Allow flexibility in our programs
• Work with local government

PEPY is a different kind of organization. We want to live in a world where everyone has access to quality education and increased health and environmental awareness but we believe that traditional development models are failing to make the changes we think are possible in the world.

At PEPY, we are committed to making improvements in education, the environment, and health by investing in a local team of dedicated leaders and connecting them with the tools to help deliver the changes they want to see in the world. We work to build strong human relationships and empower local leaders who understand the specific needs in the areas where we work. Our goals involve changes in attitudes and actions so we take an approach to development focused on community input and capacity building.

Through our partner government schools, and our informal education initiatives, PEPY is supporting education for over 1,700 families in 12 villages and 9 schools in rural Siem Reap. We believe that education is the key to sustainable change, and are committed to a holistic developmental approach which empowers children, parents, teachers, and communities to make the positive changes they want to see in their lives.

PEPY is a non-governmental organization registered in both the US and Cambodia.

Our sister company, PEPY Tours is a social venture offering responsible adventurous and educational trips while providing long term support to development programs. The income and fundraising generated through PEPY Tours funds our non-profit organization, as well as a number of development programs by local grassroots organizations

Position Overview:

PEPY is seeking a Operations Director who is a seasoned professional, not only ready to take on high level management roles but also ready to share those skills with others. We will be considering both Cambodian and foreign candidates, however those with extensive experience in Cambodia are preferred.

The successful candidate will work alongside PEPY's management team, reporting directly to the Executive Director. We are seeking someone who believes in our vision of every community invested in and empowered through outstanding education, and can contribute to furthering that vision through leadership in organizational design, operations, and monitoring and evaluation systems.

If you, or someone you know, might be the right fit for PEPY's team, please read the outcome expectations and role details below, and get back to us if you are still interested.

For all PEPY positions, we require staff who:

• love working in a team and sharing their knowledge with others
• are motivated to make positive changes in the world by first making positive changes in themselves
• want to support the development of outstanding educational opportunities in Cambodia
• believe that NGOs can better serve the world through transparency, listening, and sharing
• are humble

The role of the Operations Director is centered around these OUTCOMES:

• To ensure PEPY has the necessary policies, systems, and processes in place for staff to work in a efficient and effective manner
• To ensure all organizational change and new initiatives are planned in detail
• To ensure that the PEPY office is well-managed and organized
• To ensure every member of staff is performing their role effectively, and is supported through a personal development plan

Responsibilities:

Organizational Development:

• Overview and management of all systems and operations to ensure that day-to-day logistics run smoothly
• Review, develop, and ensure compliance with policies
• Ensure activities in strategic plan are realistic and appropriate, and implemented on schedule
• Assist Executive Director in planning and decision-making related to the future of the organization
• Ensure all new changes or ideas have realistic and detailed activity plans and schedules
• Support Executive Director in conducting Organizational Review
• Regular meetings with the Chief Communications Officer to review and contribute to grant proposals, donor follow-up reports, and overall communications

Office Management:

• Development and management of office systems and information (eg filing, IT, storage, online archives, and public folders)
• Strengthen feedback and communication systems between office and program-based staff

Program Management:

• Ensure all programs have realistic and detailed activity plans and schedules
• Ensure adequate and consistent documentation in all program areas
• Help PEPY's management team build / improve monitoring and evaluations systems and ensure that they are being used properly

Human Resource Management Support:

• Participate in meetings with all management staff to ensure they have the support and capacity to undertake all aspects of their roles
• Create personal development plans with all managers and regularly monitor their progress
• Support all managers with their needs in their role of performing reviews and providing personal development plans for their teams
• Work with the HR Officer to create and manage a training matrix to track all training provided to staff
• Work with the Executive Director to ensure logical organizational structure, and fair and consistent pay scales and benefit packages
• Ensure all positions have detailed job descriptions and review periodically to ensure relevance
• Work with HR Officer to create a system for staff induction - including printed materials and timetable

Financial Management:

• Support Executive Director in the role of reviewing and approval of project and office expenditures and supporting the needs of the CFO

Qualifications:

To see if you will be a good fit for PEPY (and if PEPY will be a good fit for you), please look at our Expectations and Attitudes and the PEPY Powers.

For child protection purposes, all accepted staff who will be spending time at program sites will be required to provide a criminal record check prior to starting their work with PEPY.

Our start dates are flexible so feel free to apply even if your availability differs from the dates specified.

To Apply:

Please send a cover letter, resume and completed application form.