IT Business Systems Analyst Senior

City of Austin Published: December 17, 2020
Austin, TX
Job Type
Analyst / Research / CSR/ Envir Mgmt Systems / Information Technology /
(Number of Job Posting Views: 5)

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~ Located on the eastern edge of the American Southwest, Austin is the capital of Texas and one of the fastest-growing cities in the country. Hailed as one of the most livable cities in the country, Austin’s nearly 951,000 residents enjoy unparalleled amenities, unique recreational offerings & exceptional educational opportunities. ~

Position Overview

The IT Business Systems Analyst Senioris the central coordination point for sustainability information at the City of Austin. 

The position is responsible for calculating the annual Municipal and Community-wide Greenhouse Gas emissions inventory and reporting to various local, national and international stakeholders. In addition, this position collects, analyzes and communicates a departmental monthly utility dashboard (water, energy, vehicle fuel) data within the organization.

The position supports the Climate Team to analyze climate actions, cost/benefit analysis and assists with tracking implementation of the Austin Climate Equity Plan. In addition, the position supports the Food and Green Infrastructure teams with data collection, analysis, and visualization of information to support their initiatives. The position also assists with tracking and data analysis of additional initiatives such as green schools grants and green business outreach and climate actions. The key focus of this position is to take large data sets and turn them it into timely and actionable information in visually powerful ways, using the most advanced on line tools.


Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals
  • Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions
  • Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors
  • Develop statement of work for use in requests for proposals
  • Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems  
  • Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions
  • Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts
  • Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 
  • Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support


Strong applicants will possess the following:

  • Advanced experience with Excel
  • Advanced experience with Database management
  • Advanced experience with Data visualization
  • Advanced experience with Tableau and/or Power BI

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed:

  • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures
  • Knowledge of legacy and web-based systems interfaces
  • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts
  • Knowledge of cost-benefit analysis and total cost of ownership modeling
  • Skill in performing requirements development, process modeling, reporting and project management tools
  • Skill in developing process models and data flow diagrams using industry-standard modeling techniques
  • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
  • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
  • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
  • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
  • Ability to define, analyze, and find solutions for difficult or complex problems
  • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
  • Ability to view the big picture 
  • Ability to quickly become familiar with emerging technologies
  • Ability to identify trends as well as isolated events

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