Inside Sales Representative, Environmental Products

~ Bonneville Environmental Foundation (BEF) is an entrepreneurial nonprofit
working on environmental solutions at the intersection of renewable energy and
freshwater. ~

Partnerships are key to our success. We build long-term relationships
with our corporate, utility and philanthropic partners by first understanding
their goals and needs, and providing solutions that achieve those goals while
achieving real, measurable environmental benefits.

Our team of under 20 people comprises
four departments: the Renewable Energy Group (which includes the Solar 4R
Schools team); the Watersheds Group (which includes the Change the Course
team); the Operations Group; and the Business Development Group. The Business
Development Group includes the CEO, CDO, the Director of Corporate
Partnerships, and two independent contractors. 

Scope of
Position

The Inside
Sales Rep (ISR) is a collaborative member of the BEF business development
team and is responsible for servicing, maintaining, and upselling BEF’s hundreds
of REC, offset and WRC customers. The ISR develops relationships with potential
customers, and provides critical operational support to ensure success for other
business development team members. The ISR
represents
the quality and consistency of BEF’s brand to both prospective customers and
secured accounts.

Success in this position is measured by
meeting financial goals through contract renewals and new business, retaining
accounts by providing outstanding customer service and value, and cultivating and
maintaining long-term, trusted customer relationships. 

Ideal Candidate 

The ideal candidate for this position has experience building long-term trusted customer relationships and has B2B sales experience. Key traits to excelling in this role include: active listening skills, articulate and clear communication skills (both verbal and written), strong organizational and time management skills, ambition, self-sufficiency, and enthusiasm to grow and learn in a complex and rapidly evolving industry. 

Responsibilities  

Specific
Responsibilities / Essential Functions 

• Maintain and
  expand existing commodity (REC, offset, WRC) client relationships.
• Ensure customer loyalty through excellent customer service,
  timely communication and follow through – comfortable leading / directing
  customer service strategy – develop and execute customer service plan including
  ideal ERP / CRM management.
• Maintain
  accounts with BEF’s NetSuite ERP, including measuring pipeline, activity
  tracking, contract management and product delivery.
• Contribute
  to meeting quarterly and annual revenue targets set for the Business
  Development Group.
• Prepare professional
  and accurate presentations, proposals and sales contracts.
• Develop,
  prepare, and manage lists and outreach strategies to identify new leads
  and prospects. Follow up on warm leads, tap into and grow a network.
• Follow up
  on incoming and cultivated leads and prospects.
• Manage
  BEF’s online customer product delivery and customer service.
• Support business development team in managing complex and
  varying sales cycles from initial outreach through contract completion and
  product delivery, ensuring accuracy in communication and documentation
  throughout the process.
• Work with
  CFO / VP of Operations on quarterly commodity (REC, offset, WRC) forecast;
  generating quarterly sales report; and advising on customer preferences
  for REC and offset supply options.
• Proactively
  contribute to continuous improvement, providing input on products,
  marketing strategies, sales improvements and team collaboration.
• Maintain
  working knowledge of industry standards (FTC Green Guides; Center for
  Resource Solutions Green-e programs; etc.) to help ensure BEF is in
  compliance.
• Maintain
  working knowledge of how to calculate environmental impacts associated
  with energy use, greenhouse gas emissions and water use.
• Work cross-functionally, collaborating with various internal
  partners to ensure service excellence.
• Identify
  speaking and presentation opportunities at seminars, trade shows, or other
  events. Prepare proposals, presentations, and recaps of event activities.
• Provide
  marketing and/or customer retention support (such as contributing to newsletter
  content or assistance with content development or distribution).
• Work in
  partnership with management and program directors to identify new target
  markets and industry verticals, while maximizing existing customer
  relationships and/or grants.
• Actively listen to and engage prospects, identify needs and
  goals, provide education and match the BEF product or service that best meets
  the customer need or goal.
• Present
  and sell BEF’s suite of solutions to current and new potential clients as
  an authority on BEF’s capabilities while also supporting the business
  development team in doing the same.
• Perform
  other duties as required. 

• Bachelor's degree in business, marketing, or an environmental / sustainability-related field and a minimum of 3 years relevant work experience.
• Knowledge or understanding of emerging environmental commodity markets such as Renewable Energy Credits (RECs) and Carbon Offsets and Water Restoration Certificates® (WRCs).
• Familiarity with corporate social responsibility (CSR) and sustainability industry trends, industry competitors, sustainability marketing and communications.
• Experience in promoting environmental sustainability and / or CSR solutions to a business audience.
• Ability to think strategically and work independently, at times under pressure.
• Excellent customer service skills; customer service oriented.
• Ability to learn quickly and adapt to changing contexts and business conditions, including the ability to think on your feet and communicate in a professional demeanor.
• Strong research skills with proven ability to identify sales opportunities.
• Strong presentation skills and ability to articulate the value of a strategic relationship between BEF and its customers; strong ability to craft customized presentations and proposals.
• Strong command of PowerPoint, Word and Excel, including experience using ERP and CRM systems.
• Ability and willingness to travel up to 15% of the time.
• Excellent communication, networking and relationship building skills.
• Excellent organizational skills, with strong attention to detail. 

Compensation: BEF offers a
competitive package of employee benefits. 

To Apply 

• Please use the email address below to send your application materials before August 22, 2016.
• Email subject line must include the position title. 

A complete application will include: 

• Cover Letter with salary requirements
• Resume
• List of 3 references: name, title, relationship,
  phone number and email address 

Note: Please send the three documents as separate
attachments in MS Word or PDF format. Documents in other formats may not be
considered. 

Application does not
constitute a promise or guarantee of employment. Please email us with all inquiries. Click here to learn more about careers at BEF.

~ BEF is an Equal Opportunity Employer ~