Human Resources Operations Coordinator

~ SolarCity is America's largest solar power provider. We make clean energy available to homeowners, businesses, schools, non-profits and government organizations at a lower cost than they pay for energy generated by burning fossil fuels like coal, oil and natural gas. ~

Our approach is to install systems to the highest engineering standards while making the switch simple for our customers. We've revolutionized the way energy is delivered by giving customers a cleaner, more affordable alternative to their monthly utility bill.  

SolarCity employees are driven by our mission to provide clean energy to families across the U.S. and inspired to truly save the planet - one home or business at a time. Beyond a welcoming atmosphere, SolarCity employees also work together to create an extremely positive and inspiring culture that brings in top talent, keeps drive and motivation high, and makes everyone excited to come to work each day. Do you want to be part of the SolarCity team? Apply today and join the movement!

Position Overview 

Are you ready to do work that matters? Our teams are literally redefining the way the world will use energy in the future. Talented and motivated individuals with creativity and vision thrive in our fast-paced, high growth environment. We are problem solvers, team players and game changers. If this sounds like you, SolarCity just might be the place to make your mark!

SolarCity is looking for a Human Resources (People Empowerment) Operations Coordinator. This position plays a key role in two or more of the following areas: pre-hire process, new hire onboarding or managing employee data. Other areas of special attention include audits, training, investigation and issue resolution. This position responds quickly and efficiently to requests from the entire organization and consistently provides excellent customer service. Candidates with a positive attitude and advanced Excel skills are encouraged to apply. 

Responsibilities 

• Manage work from multiple areas of responsibility within the operations department effectively and efficiently
• Work with a cross-functional team to manage requests for support and seek support and guidance as needed
• Assume an ‘end to end' ownership for complex processes that impact employee data for the organization
• Conduct audits and root cause analysis for issues
• Interface with recruiting and payroll teams to coordinate new hire and changes processing
• Work closely with Payroll department to ensure timely and accurate payment processing
• Ensure data entered reflects current and accurate employee information by making changes on an as needed basis
• Follow through and communicate with employees and managers regarding role/salary changes
• Assist with the day to day operations of the PE (HR) Operations team and ensure all SLAs are met
• Document workflow and work procedures and assess and recommend solutions to contribute to the continuous improvement process
• Maintain strict and utmost confidentiality of employee information and personal data
• Support various PE projects on an as needed basis to meet business demands 

Qualifications 

• 4 year degree in a related field or relevant experience and preferably at least two years of HR experience working in a high-growth company
• Highly organized and process oriented
• Ability to produce high quality work with attention to detail
• Ability to deliver effective results and meet tight deadlines and targets
• Effective problem-solving skills
• Competent skills to produce accurate and well-presented reports
• HRIS experience and knowledge preferred
• Proficient in Microsoft Office Suite, particularly Excel
• Excellent written and verbal communication skills required
• Exceptional customer service and focus
• Must be a team player and encompass company values
• Committed to diversity and equality culture
• Regular, reliable, and predictable performance required
• Must be able to successfully pass a pre-employment criminal screen. Additional pre-employment driving and drug screens may be required based on job responsibilities

Benefits for Full-Time Positions

• Competitive compensation with many positions incentivized
• Paid training with the nation's leader in solar power
• Full benefits package including health, vision, and dental insurance
• Attractive vacation, sick and holiday pay
• 401(k) savings plan for eligible positions
• Employee referral program
• Some positions eligible for equity 
• Career path opportunities for top performers

~ SolarCity is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. ~