Front Desk Office Administrator

EnerNOC unlocks the full value of energy management for our utility and commercial, institutional, and industrial (C&I) customers by reducing real-time demand for electricity, increasing energy efficiency, improving energy supply transparency in competitive markets, and mitigating emissions. We accomplish this by delivering world-class energy management applications including DemandSMARTTM, comprehensive demand response; EfficiencySMARTTM, data-driven energy efficiency; SupplySMARTTM, energy price and risk management; and CarbonSMARTTM, enterprise carbon management.

Our Energy Network Operations Center (EnerNOC) supports these applications across thousands of C&I customer sites throughout the world. Using our C&I customers' energy usage flexibility, we make capacity, energy, ancillary services, and carbon products available to grid operators and our more than 100 utility customers on demand as a cost-effective alternative to traditional power generation, transmission, and distribution.

Position Overview:

EnerNOC is seeking an enthusiastic self-starter who can add immediate value as our full time Front Desk Office Administrator.  In this role, you will take the lead in ensuring the smooth day-to-day operations of our office. You will have the opportunity to work in a dynamic environment, take on exciting projects and carve out your niche and define your value for the organization. 

Given the customer facing nature of the position you will make an impact with employees in all departments.  This position provides you with the stepping stones to build your career and you can truly make the job your own.  If you are looking for a highly visible position where you have a direct impact on the success of a company, then join EnerNOC today and start contributing to our continuous growth as an industry leader.

Responsibilities:

• Greet visitors and answer the front desk phone in a professional and friendly manner
• Maintain neat, organized lobby and client conference rooms, stock kitchen an office supplies
• Manage scheduling of conference rooms
• Act as a central point of contact for employee inquiries
• Provide information to new hires to acclimate them to the office environment
• Purchase office, kitchen and catering supplies while continually seeking ways to improve the quality of these goods and services while reducing cost
• Assign security badges and deactivate when needed and maintain list of assignees
• Interface with building management on service requests and ensure their quick resolution
• Receive and send expedited packages and process regular mail and distribute faxes
• Maintain and distribute corporate-wide phone extension list
• Maintain all reception handbooks and reference tools
• Indentify and raise any technical issues regarding the phone, auto-attendant system or other office equipment to the IT HelpDesk
• Create new-hire packets including mailboxes, welcome sheet, access pass
• Provide support for special event planning
• Provide administrative support to Corporate Services team as needed

Qualifications:

Required Qualifications:

• Ability to work 8:00AM to 5:00PM, Monday through Friday, in addition to occasional overtime as needed
• Desire to create a positive and professional first impression to clients, investors, staff and employees alike
• Ability to stay focused despite interruptions and to perform duties accurately and in a timely fashion
• Ability to juggle multiple tasks and priorities in an environment where frequent disruptions are commonplace
• Superior interpersonal and customer service skills
• Excellent verbal and written communication skills
• Organization, dependability, reliability, and punctuality, coupled with a polished and professional demeanor
• Ability to work independently without regular supervision
• Ability to prioritize tasks and have intermediate knowledge of MS Office suite
• Ability to meet structured schedule

Desired Qualifications:

• Previous work experience in a corporate setting is preferred

EnerNOC is an equal opportunity employer.