Education Delivery Associate

The U.S. Green Building Council is a Washington, DC-based national nonprofit organization of over 19,000 corporate and organizational members from every sector of the building industry united to transform the building marketplace to sustainability. 

As an organization, USGBC encourages and accelerates global adoption of green building practices through LEED standards, tools and performance criteria.  We offer a comprehensive portfolio of programs including technical tools and services supporting LEED products to meet the diverse needs of the building industry. 

We strive to deliver customer service that is professional, timely and targeted to our stakeholder's needs, and provide Council with general technical experience and knowledge as a design, building or development professional.

Position Overview: 

The Education Delivery Associate will support the internal sales fulfillment needs for the education partnerships and international business development teams with USGBC's Education Department. The scope of education partnerships and new business development is to maintain strategic relationships with key industry organizations and partners to advance USGBC's mission of domestic and international market transformation through its education objectives.

This position will assist these teams to identify and deliver opportunities for education among prospective partner organizations, ensuring that all relations contribute to advancing the vision of USGBC's Education Department and yield the maximum benefit for all parties.  Additionally, this position will work closely with the Education Delivery team and other Education business units such as LEED Education Development and Training, Education Provider and Education Development Services to ensure an effective fulfillment of USGBC Education for each client.

The Education Delivery Associate will support education sales and new business development activities spanning other USGBC departments, such as International, LEED Market Development, Community, Conference and Events, and Customer Service, to leverage education client relationships across the organization.

Responsibilities:

• Assists in maintaining database for marketplace, industry trends, education clients; provides feedback
• Acts as a liaison in consultative sales activities including meeting scheduling and record keeping; assists in follow-up with large scale clients to leverage opportunity for additional sales
• Responsible for fulfillment of large scale client orders, working cross-departmentally to process orders. Must maintain current knowledge and understanding of all Education products and services
• Provides support between Education and other USGBC Departments to align targets, streamline customer approach, negate overlaps or gaps in communication and organize and maintain regular check-ins and feedback loop
• Develops reports that track communication and sales to engaged clients for weekly, quarterly and year-end reports
• Creates functional and seamless transition between relations and fulfillment through close collaboration with Manager of Education Delivery and other education business units to complete transaction
• Assists in business planning, budgeting, performance tracking and reporting efforts; Additional administrative duties as needed
• Facilitate the development of marketing materials and sales tools for Education Department
• Represent USGBC education on education events working groups as required
• Support USGBC education preparation for industry conferences, meetings, and presentations
• Up to 10% travel may be required for conferences and professional development
• May represent USGBC Education at conferences and networking events
• Support regular communication to Education Staff and liaison departments as assigned
• Attend sales and training and attend seminars and classes through professional development opportunities
• Obtain or maintain LEED Green Associate credential through credential maintenance

Qualifications:

• Bachelor's degree
• Excellent written interpersonal communication, and customer service skills
• Attention to detail, organizational skills, ability to multi-task and project management experience
• Capacity to travel and attend evening events as needed
• 3 years professional experience or degree in Marketing/Communications or Business Development preferred
• Some environmental, building industry and/or education industry experience preferred
• Commitment to USGBC's mission

Compensation:  Compensation includes an excellent benefits package, including 100% employer-paid premiums on healthcare and employer-matching 401(k) program.

To Apply: 

Please submit resume and letter of interest, with salary requirements and title of position applying for, via email or fax attn: Human Resources. Please indicate where you saw the posting for this opportunity. No phone calls please.