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Description
Position Overview:
Mass Save Home Energy Services (HES) is a statewide effort to improve the energy efficiency of homes. This position supports the program by working with our participating contractors and providing general administrative assistance. This position will report directly to the Administrative Services Manager and work closely with the HES Administrative staff and Field Operations Manager.
Responsibilities:
Position Responsibilities include the following. Other duties may be assigned to meet business needs.
- Work with participating contractors to resolve questions about work orders and changes in work scopes
- Provide information about customer contracts for work allocation with participating contractors
- Prepare and send work order packages to contractors
- Track contractor work schedules and compliance with scheduling protocols
- Provide information for contractors inquiring about participation in the Mass Save program
- Perform tracking of program requirement compliance for participating contractors
- Review and approve contractor invoices
- Provide general administrative support, including copying, faxing, and material preparation
Qualifications:
- College degree and/or 2 years of relevant experience
- Minimum of 1 year office experience and 1 year customer service experience
- Proficient in Windows-based software
- Ability to multi-task in a fast-paced environment
- Excellent communication skills
- Knowledge about home construction / renovation
- Passion for the environment and community involvement
- Excellent organizational and time management skills
- Excellent attention to detail and accuracy in data entry
- Excellent responsiveness to requests for information and clarifications
Compensation: This position will be a full-time, hourly position with benefits. CET offers competitive pay rates and a comprehensive health plan which pays approximately 60% of the individual's health insurance costs. New employees accrue 10 days of paid vacation leave per year, 9 sick days and CET offers 12 paid holidays. This position will be based out of CET's Northampton office.
To Apply:
Please send cover letter and resume via email.
Penny Collins, HR Specialist
Center for EcoTechnology
112 Elm Street, Pittsfield, MA 01201
CET is an equal opportunity employer.