Transportation Manager

Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate.

The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2010 global revenue of $2.9 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices. 

The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.8 billion square feet worldwide. LaSalle Investment Management, the company's investment management business, is one of the world's largest and most diverse in real estate with approximately $45.3 billion of assets under management.

Position Overview:

The Transportation Manager will direct and coordinate commuter transportation services and programs for a client in alignment with the client's goals, and in accordance with the standards and procedures of Jones Lang LaSalle. The Manager will join the Real Estate & Workplace team and also support environmental sustainability initiatives.

This position is based in, California for a Fortune 500 Silicon Valley technology firm. The position provides opportunities for career advancement in responsibility and scope in the areas of sustainability and workplace operations.

Responsibilities:

• Oversee portfolio of employee commute programs nationally, including a LEED Gold campus. Programs currently include a fleet of shuttle buses and vanpools, carpool coordination, guaranteed ride home administration, parking management including electric vehicle charging system, bike-to-work infrastructure, and public transit incentives
• Innovate new approaches for increasing participation in employee commuter programs such as technology tools, social networks, communications messaging, and incentive systems
• Perform strategic analysis to improve and optimize overall system efficiency and service to passengers
• Recommend and support development of internal transportation policies, procedures and programs
• Implement processes for gathering participation data and analyze/report data for decision making (including carbon footprint impact)
• Provide excellent service and meet client's Key Performance Indicators
• Develop and manage budgets and cost management; oversee payment of vendors
• Oversee development of schedules and vehicle routing
• Ensure compliance with municipal and regulatory trip reduction requirements by issuing commuter surveys and reporting results
• Ensure vendors operate in compliance with all governing motor vehicle laws and regulations and operated in a safe manner

Customer and Stakeholder Relations

• Interface with internal stakeholders (including executive-level personnel) to understand, develop, and align goals
• Interface with external stakeholders (agencies, local governments, transportation management associations, etc) on regulatory compliance and policy development
• Lead superb internal customer relations, serving as the single point of contact for responding to commute transportation questions and feedback; oversee customer service and issue resolution, root cause analysis, and corrective action plans

Communications

• Communicate system and service changes to all stakeholders through communication channels including basic graphics layout (email, newsletter, intranet, signage)
• Conduct creative employee engagement events and campaigns to highlight commute programs and motivate participation (Earth Day, Bike to Work Day, etc.)

Vendor Management

• Oversee or support contract and pricing negotiation, analysis and compliance
• Develop vendor performance metrics and analysis
• Manage vendors, facilities staff and service providers as required to ensure excellent service delivery and cost efficiency
• Evaluate new vendor services as needed for improving service offerings, delivery excellence, and cost effectiveness

Requirements:

• Bachelor's Degree with experience in Communications, Marketing, Operations, Environmental Studies, Human Resources, or Project Management
• 3 + years in transportation program management or other corporate employee-services program
• Project management experience 
• Excellent verbal/written communication & presentation skills
• Excellent organizational and prioritization skills
• Proven record managing a program employing versatile skills
• Proven record of providing excellent internal and external customer service and engagement of multiple stakeholders
• Strong analytical and quantitative skills
• Advanced computer skills (Excel, Powerpoint, basic web page management, internal software tools)

• World's Most Admired Companies, Fortune magazine (2008, 2009, 2011)
• Best Big Companies, Forbes magazine's Platinum 400 (2006, 2007, 2008)
• World's Most Ethical Companies, Ethisphere Institute (2008, 2009, 2010, 2011)
• Sustainable Cities Award, Financial Time and Urban Land Institute (2008)
• 100 Best Corporate Citizens, CRO magazine (2007, 2009)
• 505 Out Front Companies for Diverse Leadership: Best Places for Diverse Managers to Work (2011)

We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on core values like trust, integrity, respect and excellence. When you join our team, you become part of a vibrant environment that is committed to equipping you with the resources to develop a long-lasting and rewarding career.

Compensation: We offer a competitive salary and benefits package.

To Apply:

Please click below "Apply Here!" to be be considered for this position and be sure to reference Job: 24669.

All resumes MUST BE submitted via our web site. 

~ Jones Lang LaSalle is an Equal Opportunity Employer ~

Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.