Director, Relationship Management

The U.S. Green Building Council is a Washington, D.C.-based national nonprofit organization of over 16,000 corporate and organizational members from every sector of the building industry united to transform the building marketplace to sustainability. 

Position Overview: 

The U.S. Green Building Council seeks a Director of Relationship Management to manage the work of the Relationship Management staff. This position will initiate, coordinate and maintain strategic relationships with key industry organizations and partners to advance the USGBC's Mission of market transformation. The Director will work to ensure that all partnerships contribute to the quality and relevance of USGBC offerings, advance the USGBC's mission, goals and yield the maximum benefit for all parties.

Responsibilities:

• Manage the work of the Relationship Management Department to strategically and diplomatically recruit stakeholders based on USGBC/GBCI needs
• Establish and maintain relationships with USGBC member companies and other industry organizations after they are recruited
• Coordinate the work of the department
• Coordinate department activities and follow-up with Senior Staff, CEO and COO contacts and relationships
• Participate in departmental business planning, budgeting, performance tracking and reporting efforts
• Represent USGBC/GBCI in the media and at industry conferences, meetings, and presentations

Employee Supervision:

• Relationship Managers, Relationship Management Associates and Customer Service (subject to change based upon individual qualifications)

Travel Requirements:

• Up to 30% travel may be required to build relations and secure sales with targeted audiences

Related Organizational Goals/Objectives (optional but preferred):

• GREEN BUILDING MARKETPLACE - Accelerate green building demand, delivery, and accessibility
• ORGANIZATIONAL EXCELLENCE - Leverage USGBC's organizational structure and capacity to support and catalyze the market transformation required to achieve it mission

Qualifications:

Education and Training Requirements/Preferences:

• Bachelors degree (Masters preferred) in relevant field with preference for degree in a related building industry, environmental policy/economics or sustainable business discipline
• Solid technical understanding of LEED rating system (LEED AP with specialty preferred)

Experience Requirements:

• Minimum 5 years relevant professional experience required; experience strongly preferred working in senior-level management in a public benefit, environmental or for profit organization supervising employees serving as sales, account, engagement, and/or relationship managers
• Demonstrated experience soft selling up within an organizational hierarchy (preferred) of products and services

Other Required Skills and Qualifications:

• Demonstrated knowledge of green building practice
• Excellent interpersonal and customer service skills
• Excellent judgment, analytical thinking, and problem-solving skills
• Excellent written and verbal communications skills
• Strong computer skills, including proficiency in MS Office suite and LEED Online (preferred)
• LEED Green Associate Credential preferred
• Strong leadership and organizational skills, with strong attention to detail
• Ability to understand new customers' business, including end users and service/product providers
• Commitment to USGBC's mission

Compensation: Compensation includes an excellent benefits package, including 100% employer-paid premiums on healthcare and employer-matching 401(k) program.

To Apply: 

Please submit resume and letter of interest, with salary requirements and title of position applying for, via email or fax, attn: Human Resources. Please indicate where you saw the posting for this opportunity. No phone calls please.