Field Service Engineer (Canada)

SMA Solar Technology AG is a global leader in the development, production and sales of PV inverters and, as an energy management group, offers innovative key technologies for future power supply structures. SMA is represented in all important photovoltaics markets in 19 countries on four continents. The company has a staff of over 5,500 and reached a sales volume of EUR 1.7 billion in 2011.

Position Overview:

The Field Service Engineer is responsible for maintaining commercial inverters in the field. Duties include commissioning, troubleshooting, repairing, and analyzing commercial inverter applications. 

Responsibilities:

• Commissions, troubleshoots, repairs, and analyzes SMA America's commercial inverters in the field, via email, telephone and site visits.
• Develops a detailed knowledge of SMA's commercial inverter products, associated SMA accessories, and third party accessories that are sold by SMA for use with the inverters.
• Maintains a working knowledge of the National Electric Code.
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service. 
• Other duties as may be required or assigned.  

Qualifications:

Education and Experience

• A bachelor's degree in a technical field is strongly preferred. 
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• Prior experience in the solar energy industry is strongly preferred.

Knowledge

• Knowledge of solar and/or alternative energy markets is preferred. 
• Knowledge of National Electric Code is preferred.

Skills

• Excellent verbal and written communication skills are required.
• Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus. 
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is strongly preferred. 
• Attention to detail and a high level of accuracy are required.

Abilities

• Ability to analyze and solve problems effectively.

Additional Information:

Physical Demands

• The physical demands of this position are limited to those found in a normal field service environment.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see. 
• The employee is frequently required to lift, move, push, pull, use the hands to manipulate objects, drive and type.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

Work Environment

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.

Special Requirements

• This position requires significant domestic and international travel.
• This position will be remotely home based in the Toronto, Ontario, Canada area.

To Apply:

Please click below: "Apply Now Online!" to submit your cover letter and resume. 

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